In force since 12 August 2026 · no small-seller exemption
EU packaging law wants you registered in every country you post to. Frontdoor buys each order and resells it to your customer — so the producer is us, and all twenty-seven registers are our problem.
You're on the list. Say where you sell and you hear first when those countries open.
Free to join. Nothing owed until you ship. Not ready? Work out which countries still pay →
What changed
Registration in every state you post to, no minimum. About €299 a country, a year. Most small sellers have switched the EU off.
How it works
EU orders reach us on their own. Shopify first.
Same box. Our label on the parcel, our name on the product. We send the artwork.
We pay the carriage, clear the border and file in all 27. That is what makes us the producer.
The money
A €35 order at your shop, at your price, as today. Here is where it goes.
You
paid within 14 days of dispatch
Frontdoor
4% + €4, our whole cut
Nothing else, ever. No monthly fee, nothing per country, nothing to join — and nothing at all in a quarter when no parcels go out. Shipping, duty, the import VAT and the IOSS return, returns and the 27 registers all come out of our side.
Orders from €12 to €150. Your customer pays €3 of EU duty at checkout, as on any non-EU parcel. The small print
The 4% never moves. The €4 falls as your EU orders in a month add up.
Questions
No. A French company in formation; a law firm is checking the structure. If the opinion is bad, the list hears it. Nobody will have paid a penny.
No. One country, a dozen orders a month: register yourself, it is cheaper. Your own courier, or no room for our name on the product: this does not work for you.
None yet. Each registration is paid for before a parcel moves, so they open most-asked-for first. The form asks where you sell. That is the vote.
Your price and their delivery, as today, plus €3 of EU customs duty on any non-EU parcel since 1 July 2026, whoever ships it. Collected at checkout, so nothing is demanded at the door.
€12 to €150. Below, it costs more to handle than it earns; above, the import rules change. Outside the band we refuse before payment, not after.
Yes, all 27. No floor: four parcels a year counts the same as four hundred thousand. The list, with prices
Nobody knows, and it seldom matters: post to an EU customer and you are usually the producer there anyway. The cases
Proposed, not passed, and written for firms already in the EU. It would not help you even if it passed. What it says
Us, for everything that follows from the sale: registration, the authorised representatives, the IOSS number and its return, import VAT, duty, warranty, returns. The goods themselves stay yours.
Whichever cost more than they earn. Most sellers switch off the whole EU when three or four would still pay. Put your numbers in
Join the list
One message when there is something real to say. No newsletter. Every reply is read by Tom, who runs this.
Email and where you sell to are enough. Nothing here commits you to anything.
We write when there is something real to say, starting with which country opens first. Questions get a direct reply from Tom.